Mass Texting

Text more customers. Drive more revenue.

Create and send personalized, high-converting text messages at scale.

Effective
Increase conversion rates by sending messages that boast a 99% open rate.
Scalable
Send automated, personalized, and time-saving texts at scale.
All–in-one
Request reviews, referrals, and surveys via text – all from one intuitive dashboard.

Promote sales and engage customers

Text sent. Growth delivered. Send discounts, updates, and other promotions via text to keep your customers in the loop.

Keep an open dialogue

Re-engage contacts that don’t respond to calls or emails and have 1:1 conversations with those who do.

Remain recognizable

Don’t be mistaken as spam. Send and receive text messages using your official business phone number.

Improve engagement with images

A picture is worth a thousand characters. Enrich your texts and boost engagement by including images, emojis, GIFs, or PDFs.

Request reviews and referrals

Ask customers for feedback anywhere, anytime with custom campaigns to solicit feedback, reviews, and referrals.

Engage customers at every stage

Put your text marketing on autopilot with automated messages based on various triggers.

Send personalized promotions

Segment your audience by location, products purchased, and other criteria – then tailor your texts to boost response rates.

Comply with federal regulations

Meet texting best practices and minimize disruption to customers by sending campaigns only during business hours and with frequency limits.

Read and respond from one inbox

Keep text, social media, and webchat conversations all in one inbox – then assign messages to team members who can follow up.

Respond to texts on the go

Manage your entire SMS marketing and two-way conversations anytime, anywhere from the Birdeye Mobile App.

Analyze text campaign data

Collect real-time data on deliveries and clicks. Track the number of campaigns by month, quarter, year, and campaign type.

Respond to texts on the go

Manage your entire SMS marketing and two-way conversations anytime, anywhere from the Birdeye Mobile App.

Analyze text campaign data

Collect real-time data on deliveries and clicks. Track the number of campaigns by month, quarter, year, and campaign type.

Use the apps you love

Import contacts from your CRM and sync customer data with Birdeye’s 3,000+ integrations. Track lead behavior to send smarter messages that turn prospects into customers.