WebChat

Convert more website leads with Webchat

Webchat helps you convert more website visitors and deliver remarkable customer support through live chat and a conversational Ai ChatBot. Engage customers 24/7, handle high volumes of inquiries in real time, auto-respond to FAQs, and capture contact details to follow up via text.

Never miss an opportunity to convert a hot new lead

Each chat automatically starts with a name and number so you can focus on closing the deal instead of fishing for contact details. Chat in real-time with visitors and conduct virtual consults. Share prices and product pictures to move prospects down the sales funnel faster. Text visitors 1:1 after they leave your website and integrate with Salesforce to effectively manage those leads.

Enhance your customer engagement with the right conversations

Use Al to provide conversational responses 24/7 and auto-respond to a variety of complex questions, fueled by a knowledge base of your own links, documents, and business info. Optimise the cost and effort of your customer support team with a chatbot that can handle a limitless volume of inquiries in real-time, ensuring your web visitors don't leave without the answers they need.

Key Benefits

Auto-respond to FAQs with our Ai Chatbot and free up your time
Text website visitors 1:1 after they leave so you don't lose them
Customise a different WebChat for each of your business locations

Offer exceptional customer service

Let customers select the location or department they want to chat with. Assign messages to the right team and message teammates to resolve customer issues faster. Rephrase your responses and get instant conversation summaries with the help of Al tools, and effectively solve issues in real-time. Integrate with Google Analytics for detailed insights so you can anticipate customer needs and offer a personalised experience.

Manage all your website leads in one place

Businesses lose out on customers because messages from their webforms get lost in email inboxes. Funnel leads from all your webforms into a single inbox together with those from Webchat, Google, social, email, and text. Easily connect with prospects that contact you via text or email so you can convert them faster.