Never miss an opportunity to convert a hot new lead
Each chat automatically starts with a name and number so you can focus on closing the deal instead of fishing for contact details. Chat in real-time with visitors and conduct virtual consults. Share prices and product pictures to move prospects down the sales funnel faster. Text visitors 1:1 after they leave your website and integrate with Salesforce to effectively manage those leads.
Enhance your customer engagement with the right conversations
Use Al to provide conversational responses 24/7 and auto-respond to a variety of complex questions, fueled by a knowledge base of your own links, documents, and business info. Optimise the cost and effort of your customer support team with a chatbot that can handle a limitless volume of inquiries in real-time, ensuring your web visitors don't leave without the answers they need.
Key Benefits
Offer exceptional customer service
Let customers select the location or department they want to chat with. Assign messages to the right team and message teammates to resolve customer issues faster. Rephrase your responses and get instant conversation summaries with the help of Al tools, and effectively solve issues in real-time. Integrate with Google Analytics for detailed insights so you can anticipate customer needs and offer a personalised experience.
Manage all your website leads in one place
Businesses lose out on customers because messages from their webforms get lost in email inboxes. Funnel leads from all your webforms into a single inbox together with those from Webchat, Google, social, email, and text. Easily connect with prospects that contact you via text or email so you can convert them faster.
Everything you need to run a digital business
